2026 Transformation, Skills & Learning survey
Artificial intelligence, evolving jobs and accelerating skills obsolescence are reshaping organisations worldwide.
To mark its 100th anniversary, Cegos presents its latest international survey, exploring how organisations and employees are navigating the profound transformations of work, skills and Learning & Development
A global perspective with local insights
This international survey explores how organisations and employees perceive the impact of ongoing transformations on skills and Learning & Development.
Based on insights from over 6,000 respondents across 11 countries in Europe, Asia and Latin America, it combines a global perspective with regional nuances.
Key findings on skills, AI and Learning & Development
AI is now the #1 driver of skills transformation
68% of HR directors rank AI and automation as the top transformations impacting skills over the next two years.
AI is no longer one topic among others. It is now central to how organisations anticipate the future of work and structure their learning strategies.
“Generative AI has burst into our lives so rapidly and on such a massive scale that it is not just one topic among many, but very often the lens through which HR leaders now view the future of their organizations.”
Grégory Gallic, Director of Custom Projects at Cegos
A gap between AI ambition and employee training
While AI is a strategic priority, only 32% of employees have received training through their organisation.
This highlights a key challenge: scaling learning fast enough to match the pace of transformation.
“Employees are curious and spontaneously adopt generative AI in their personal lives. Professionally, it’s often more complex. For organizations, the challenge lies in the structured integration of AI in a way that is secure, controlled, and effective.”
Carolina Gracia Moreno, Manager of Professional Efficiency Offerings and Expertise at Cegos
Skills obsolescence is accelerating
Nearly 1 in 4 jobs could face skills obsolescence within three years, requiring faster and more continuous reskilling.
“The challenge is less about coping with a sudden disruption than about preventing the gradual, structural erosion of skills.”
Grégory Gallic, Director of Custom Projects at Cegos
Training must move faster to stay relevant
While most organisations consider themselves agile, 41% of employees say training comes too late to meet their needs.
This confirms a shift in expectations: beyond access to learning, speed and timing have become critical.
“The challenge is no longer to define what to do, but to do it fast enough and at scale.”
Grégory Gallic, Director of Custom Projects at Cegos
At a glance: the key figures shaping skills and learning
| Topic | Key Insight |
| AI & skills transformation | 68% of HR directors rank AI and automation as the top transformations impacting skills |
| AI & training gap | Only 32% of employees have received AI training through their organisation |
| Learning effectiveness | 41% of employees say training comes too late to meet their needs |
| Skills obsolescence | 23% of jobs are at risk of skills obsolescence within three years |
| Upskilling strategy | 65% of HR directors prioritise upskilling over recruitment |
What you will gain from this report
This report provides actionable insights to help you navigate the future of skills and learning:
- Understand how AI is transforming skills and jobs
- Identify gaps between strategy and employee experience
- Benchmark organisation against international practices
- Anticipate skills obsolescence and workforce transformation
- Accelerate skills development and time to competency
International insights: comparing regions
The survey reveals distinct regional dynamics:
- Asia shows faster adoption of AI, but also higher levels of perceived disruption
- Europe demonstrates a more structured, but often more cautious approach
- Latin America shows strong momentum in integrating AI into learning practices
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Frequently asked questions
What is the focus of this survey?
It analyses how major transformations, particularly AI and technological change, impact skills and Learning & Development.
Who participated?
More than 6,000 respondents across 11 countries, including employees and HR/L&D decision-makers.
How can it help my organisation?
It provides benchmarks, insights and practical perspectives to support your skills strategy.
Is the report free?
Yes, it is available for download after completing the form.