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Communicating for Impact

  • Available languages   UK>   FR   IT
Ready-to-use training
Duration
2 Days
Reference
8541
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For whom ?

Who is this pro training aimed at?

  • Communicating with Impact is a mix of fundamental skills needed for both our professional and personal life. If you want to communicate effectively and honestly, then this session will provide you with the right tools and techniques.
  • Individual contributors, team leaders, supervisors.
None
Program

The program of training

The main aim of this session is to enable the participants to learn a variety of skills associated with effective communication. 

It initially focuses on the participant and leads them to uncover their personal style before applying it to specific interactive skills that will help them evolve into a better communicator. 

The course places great value on establishing and maintaining strong relationships  and handling several types of communication pressures.
Before
Digital learning activities to prepare yourself for the training and its implementation:
  • Profiler: My Communication Practises
  • Watch John communicating for impact
During - Group Session
Introduction

01. Engaging Your Personal Qualities
  • Being aware of your strengths and areas for development
  • Personal communication Style
  • Values Beliefs
  • Goal Setting Theory
02. Developing Effective Relationships
  • Assertiveness & Saying No
  • Influencing Colleagues
  • Influencing Upward
03. Demonstrating Situational Agility
  • Adopting the right attitude with life positions
  • Feedback
  • Understanding by Listening Sincerely
  • Truthful communication
  • Giving a difficult message or constructive feedback step by step
  • Managing adversity and confrontation
  • DESC tool
  • The AID Tool
04. Hands-on
After
Digital learning activities to facilitate the implementation of your learning in the workplace:
  • Ready-to-use tools
  • E-learning modules
  • Micro-practicing programme by email
Assessment
An online questionnaire to assess your acquired skills.
Objectives

The objectives of the training

  • Recognise the three pillars of effective communication: self‑awareness, assertiveness, and constructive feedback.
  • Explain how communication style, values, and beliefs affect team interactions.
  • Apply assertiveness techniques (e.g., the “I” method, managing interruptions) to a conversation.
  • Evaluate conflict signs and behaviour styles and choose the best resolution approach.
  • Create an action plan to improve communication effectiveness.
Strong points

The strengths of the training

  • This training focuses on applying skills in workplace situations by combining the benefits of group training with individual digital learning activities for greater effectiveness.
  • Access online documentation and activities designed to help you deepen and consolidate your learning and serve as an application guide for your future training.
  • This learning journey is eligible for 14 PDUs in the Power Skills area, to maintain your PMP or PgMP certification.
Communicating for Impact