Problem Solving and Decision Making

In today's environment, decision-making and problem-solving skills are increasingly in demand. It's all about making choices and taking concrete action while managing at high level of uncertainty.

This training provides a methodology and a range of tools for making effective decisions, whatever the issues you face.

Before

Digital learning activities to prepare yourself for the training and its implementation:

• Defining your training objectives
• Conducting a self-assessment of your skills

During - Group Session

1 - Deciding to decide!

• Listen to your intuition
• Identify the key people involved
• Trigger a breakthrough to get approval to move forward

2 - Set a positive goal

• Clarify a confusing problem
• Break down complex decisions
• Define your decision-making authority
• Set a concrete, realistic, and positive goal

3 - Explore solutions

• Brainstorming
• Mind mapping
• Creative techniques

4 - Choose a solution

• Identify cognitive biases
• Weigh the 'do nothing' option
• Define decision criteria
• Compare and combine solutions

5 - Turning the decision into action

• Trigger an emotional spark
• Envision the action plan
• Formalise the action plan

After

Digital learning activities to facilitate the implementation of your learning in the workplace:

• Ready-to-use tools
• Micro-practicing programme by email

Assessment

An online questionnaire to assess your acquired skills