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Effective Communication

  • Available languages   UK>   FR   DE   IT   ES   CN   BR
Ready-to-use training
Duration
1/2 Day
Reference
vc019
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For who?

For who?

Communicating with others is a fundamental skill both inside and outside our professional life. If you want to communicate openly, honesty and effectively with any other person, then this session will provide you with the right tools and techniques.
Program

Program

The main aim of this session is enable you to use a variety of skills associated with effective communication. It focuses on how you can be perceived by others and how to ensure you establish and maintain a strong relationship. Listening is a key skill in communication and you will reflect on your ability to hear and understand. You will learn an assertive approach to communicating, and how to avoid being passive, aggressive or manipulative. And in a world of competing pressures, you will learn the art of cooperation and mutuality.

What you'll get:
  • Downloadable course workbook that includes:
    - post-course application guide for line managers;
    - post-course application guide for participants;
Objectives

Objectives

  • Know yourself better in order to communicate more effectively.
  • Be able to communicating openly and effectively.
  • Find a win-win result through co-operation.
Effective Communication