Fostering Assertive Relationships in Your Workplace

  • Available languages   UK>   FR
Duration
2 Days

Reference
7114

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For whom ?

Who is this pro training aimed at?

  • Executives, managers, technicians, assistants, or any staff member who needs to assert themselves in their professional relationships
Program

The program of training

Asserting yourself without fear or aggression, in your professional relationships is a key to success in today's world.

This introductory training will help you develop the right attitude to assert yourself positively in your professional relationships.

Assertiveness techniques enable you to deal with common everyday tensions and prevent you from generating them.

These methods will enable you to limit aggression, passivity or manipulation in your day-to-day relationships, or to deal with them more effectively.

Before

Digital learning activities to prepare yourself for the training and its implementation:
  • Defining your training objectives
  • Conducting a self-assessment of your skills

During - Group Session

1 - Identifying your assertive profile in a professional context
  • Understand how you function
  • Identifying ineffective behaviour
  • Developing assertiveness: becoming assertive
In practice: Self-assessment


2 - Disruptive behaviour: how to deal with it
  • Defusing aggression
  • Dealing with passivity
  • Avoiding the pitfalls of manipulation
In practice: Development of action plans in sub-groups


3 - Formulating constructive criticism
  • Preparing your critique
  • Explaining yourself using the DESC method
In practice: Express constructive criticism


4 - Saying no assertively
  • Saying no when necessary
  • The right attitude for saying no
In practice: Training for 'saying no', setting limits and personal assessment

After

Digital learning activities to facilitate the implementation of your learning in the workplace:
  • Ready-to-use tools
  • Micro-practicing programme by email

Assessment 

An online questionnaire to assess your acquired skills
Objectives

The objectives of the training

  • Take the first steps towards assertiveness
  • Adjust your behaviour with greater confidence to align with others
  • Encourage others in a positive way
  • Know how to give constructive criticism
Strong points

The strengths of the training

  • This training focuses on applying skills in workplace situations by combining the benefits of group training with individual digital learning activities for greater effectiveness
  • A best-seller training praised by thousands of learners
Fostering Assertive Relationships in Your Workplace