Difficult Conversations
Available languages
1 Day
vc003-ext
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For whom ?
Who is this pro training aimed at?
Anyone who wants to have productive difficult conversations and prevent conflict with others
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Program
The program of training
Objectives
The objectives of the training
- Achieve satisfactory results from difficult conversations across various different situations
- Understand and adopt assertive behaviour to ensure effective and positive communication in all relationships
- Learn how to remain assertive in different situations and strive for the win-win solution
Strong points
The strengths of the training
- This training focuses on applying skills in workplace situations by combining the benefits of group training with individual activities for greater effectiveness.
- It has a strong practical approach, with hands-on exercises to help participants apply the concepts learned.
- By the end of the session, participants will design an action plan to implement strategies for strengthening their areas of growth and developing key skills.
- This live class is eligible for 7 PDUs in the Power Skills area, to maintain PMP® or PgMP® certification.
Difficult Conversations