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Assertiveness and Self-Confidence: Speaking Up, Speaking Out, and Knowing Your Worth

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Ready-to-use training
Duration
1 Day
Reference
vc024-ext
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For whom ?

Who is this pro training aimed at?

Anyone who wants to be more assertive
N/A
Program

The program of training

The way we communicate shapes how others perceive us and the impact we have on them.

In this powerful training programme, you'll learn the art of maintaining assertiveness in any situation, regardless of the context or the other person’s communication style. This course is designed to help you navigate conversations with confidence and clarity, ensuring that you build and sustain trust in every relationship.

By mastering assertive communication, you'll enhance your influence, strengthen connections, and foster a positive, respectful environment wherever you go.

01. Introduction
  • Profiler: My assertive profile
02. Positive Interpersonal Relationships
  • Communicate effectively to build lasting and positive relationships
  • Identify attitudes and behaviors that hinder communication
  • Recognise attitudes and behaviours that facilitate effective communication
03. Create an Environment of Trust
  • Understand the three core elements of communication
  • Grasp the importance of active listening
04. Develop a Posture of Positive Influence
  • Learn how to formulate requests constructively and say no with confidence
  • Master the skills of giving, receiving, and requesting feedback
05. Digital Communication Processes – Technology and the Human Factor
  • Apply best practices for assertive communication in digital environments
06. Hands-on
  • Exercise: Influence Circle
  • Exercise: Assertive Communication Toolkit
  • Role-play: Feedback Scorecard
  • Action plan
Objectives

The objectives of the training

  • Identify the communication attitudes that facilitate and hinder interpersonal relationships
  • Know how to create an environment of trust in interpersonal relationships
  • Develop a posture of positive influence
  • Associate the technological component with the human factor in digital communication processes
Strong points

The strengths of the training

  • This training focuses on applying skills in workplace situations by combining the benefits of group training with individual activities for greater effectiveness.
  • It has a strong practical approach, with hands-on exercises to help participants apply the concepts learned.
  • By the end of the session, participants will design an action plan to implement strategies for strengthening their areas of growth and developing key skills.
  • This live class is eligible for 7 PDUs in the Power Skills area, to maintain PMP® or PgMP® certification.
Assertiveness and Self-Confidence: Speaking Up, Speaking Out, and Knowing Your Worth