Assertiveness and Self-Confidence: Speaking Up, Speaking Out, and Knowing Your Worth

The way we communicate shapes how others perceive us and the impact we have on them.

In this powerful training programme, you'll learn the art of maintaining assertiveness in any situation, regardless of the context or the other person’s communication style. This course is designed to help you navigate conversations with confidence and clarity, ensuring that you build and sustain trust in every relationship.

By mastering assertive communication, you'll enhance your influence, strengthen connections, and foster a positive, respectful environment wherever you go.


1 - Introduction

• Presentation of the group and facilitator
• Session and personal goals
• Profiler: My assertive profile

2 - Positive Interpersonal Relationships

• Communicate effectively to build lasting and positive relationships
• Identify attitudes and behaviors that hinder communication
• Recognise attitudes and behaviours that facilitate effective communication

3 - Create an Environment of Trust

• Understand the three core elements of communication
• Grasp the importance of active listening

4 - Develop a Posture of Positive Influence

• Learn how to formulate requests constructively and say no with confidence
• Master the skills of giving, receiving, and requesting feedback

5 - Digital Communication Processes – Technology and the Human Factor

• Apply best practices for assertive communication in digital environments

6 - Your Turn

• Personal Action Plan: Define the aspects you want to enhance and outline the strategies you'll use to achieve these improvements