The 3 demands of the modern learner
HR professionals are under growing pressure to provide training that has a measurable impact on their people, as well as being cost and time effective. No news here, but still a recurring challenge.
When digital learning emerged as a viable platform for building skills many years ago, there was much talk about how e-learning would replace traditional forms of training. E-learning has certainly had an impact on the way people build their skills, but it has not yet been expected to replace both synchronous (face-to-face or virtual) and on-the-job learning.
Trainingproviders often use a mix of digital and face-to-face learning – also known as‘blended learning’ – a style of training that is essentially traditional; participantsshow up for a course online and in person, are taught a new skill or knowledge,then return to the work to put what they have learned into practice.
Butthis simple model is imperfect. Whilst knowledge transfer from trainer to participantis likely to happen, there is often little guidance or incentive to transferthat knowledge into the workplace. In a lot of cases, a significant portion of thetraining is forgotten within a week of attending a course.
Professionalswant the training to empower them in some way, helping them do their jobs moreeffectively and efficiently. They also want to maximise the time they spend ontraining so that they make full use of every minute.
Forthis to happen, there are three essential ingredients for success:
An element of digital learning provides the training anywhere, any time on any device (ATAWAD). It saves people the time transporting themselves to a workshop and away from their busy schedules, whilst allowing them to absorb knowledge in bite-sized chunks. Likewise, a significant part of the learning should be done on the job (see 3).
Generic training programmes may be relevant to most learners, but there are inevitably times when people will endure a course where they already possess the knowledge they are being taught. In other cases, the content may be largely irrelevant to their jobs. Training programmes that include an element of personalisation – being given a choice of modules, for example, or tasks they can undertake during their day-to-day work – maximises the learning potential. What’s more, when participants see that content is relevant to their work, they are more likely to be engaged.
- Focus on learning transfer
In modernlearning programmes, ensuring knowledge and skills are successfully transferredto the workplace is paramount. This allows learning to continue after a periodof tuition and gives the participant an opportunity to prove the training ishelping them in a substantial way. Importantly, this approach should involve linemanagers who can provide opportunities for the worker to put skills intopractice, as well as act as a coach or mentor.
These three demands are to be taken very seriously. This is why we are pioneering a new approach to corporate training that puts each of these three ingredients at the heart of the programme.
The#UP Skills AcquisitionCollection helps participants buildtheir soft skills in a truly immersive environment – online, in person andworking alongside their colleagues to create the perfect mix.
To learn more about the #UP Skills Acquisition Collection, visit our website here.